Not every pest situation is an emergency, but when it is — an active hive near kids, a sudden rodent sighting in a nursery, a wasp nest blocking a doorway — our triage protocol gets a technician moving fast. Our dispatcher's first question is always about safety risk, not just discomfort, since that's what actually separates an emergency call from one that can wait for standard scheduling.
Not sure if it's urgent? Call anyway; we'll help you determine whether same-hour dispatch is needed.


Our emergency dispatch line is staffed around the clock, including nights, weekends, and holidays.
Every technician on emergency dispatch carries the same state licensing and liability coverage as our scheduled service team.
You'll know the cost upfront — urgency doesn't mean an unclear or inflated bill.
Our rapid-response units are stocked broadly, so a technician doesn't need to return to base mid-emergency.
An active wasp or hornet nest near an entryway or play area gets same-hour removal given the sting risk.
A rodent sighting in a nursery, kitchen, or food-storage area gets prioritized same-day or same-hour dispatch.
A sudden swarm or outbreak after a storm or seasonal shift gets an urgent technician dispatched to assess and treat on arrival.
Emergencies don't check the clock, so our after-hours and weekend dispatch works exactly like our daytime service.
We prioritize commercial emergency calls where delay could mean a closure or failed inspection.
Our dispatcher asks a few quick questions to route true emergencies ahead of standard scheduling.

Tell dispatch exactly what you're seeing; a wasp nest by the door gets a different response speed than a general question.
Our rapid-response units are positioned to minimize arrival time for genuine emergencies.
The technician assesses the situation on arrival and quotes a flat emergency price before any treatment begins.
Guarantee coverage carries over from the emergency visit if further treatment is needed afterward.
Found a wasp nest right above our front door at 9pm and Nex Pest Control had someone out within the hour to remove it safely.
A mouse showed up in the nursery at night and I panicked — the emergency line got a technician out fast and it was handled before morning.
The pricing was clear even though it was an emergency call — no surprise after-hours markup.
Called at 11pm about scratching in the wall and the dispatcher walked me through enough to know it could wait until morning, which I appreciated more than a forced late-night visit.

Nex Pest Control's emergency dispatch covers Upland and nearby communities around the clock, with rapid-response units stocked for whatever the call turns out to be. Our Upland emergency routes are planned to minimize response time across the full service area, not just near a single dispatch hub.

Situations involving immediate safety risk, like stinging insects near a doorway, are prioritized fastest.
True 24/7 coverage means an urgent call at 2am gets the same response as one during business hours.
Most Upland emergency calls see a technician within the hour, road conditions and distance permitting.
Pricing reflects the urgency of same-hour dispatch but is always confirmed with you upfront, not hidden.
Our dispatcher can help route non-urgent calls to standard scheduling instead, often at a lower cost.
Business emergency calls get the same rapid-response priority as residential ones.
Call +1-844-564-2570 any hour — our emergency line never closes.
Call +1-844-564-2570